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What is Customer Relationship Management (CRM)?

Customer Relationship Management CRM

Customer Relationship Management is a way to manage and integrate interaction with current and potential customers. The importance of a good CRM is to avoid letting clients and leads slip through the cracks while optimizing the business processes surrounding all customer contacts.

A custom solution for customer relationship management can combine tools and processes that are already in use within your company and extend the usefulness of those tools with added features and reporting to optimize both daily tasks and system communication.

Here are just some items that a custom CRM solution provides:

Integration with Existing Tools

We can provide integration with systems like QuickBooks and payment processors

Custom Front-End Tools

Live Chat
Content Updates
Statistics Display

Custom Back-End Tools

Email Communications
Direct Customer Call Links
Organized Marketing Materials
Content Management

Reporting

Invoices
Payments
Customer Data Metrics

SO MUCH MORE!

We can build a solution specifically customized to the needs of your industry and your business.

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