Frequently Asked Questions

Frequently Asked Questions

Q: Can I choose my own hosting company?

A: Yes, you can use any company for hosting that you like. (Though please check with us before signing up as we will need to confirm they support the needed technologies for the website features you have chosen.) Before we begin coding your website, you will need to provide us with your web hosting ftp login username and password so that we can upload your website for you.

Q: How long will it take for my web site to be designed?

A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will work to meet it. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Q: Will we need to have a meeting in connection with the website design?

A: In most cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone. We send you suggested website designs (layouts/mock-ups) via email. We then speak with you regularly to discuss the website design and ensure the functionality is what you envisioned.

Q: Once my website design is completed, what after sales service do you offer?

A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer free web site maintenance for a specified number of months after your site is completed. (This is outlined in your web design contract and is typically three months.) We also offer complete Content Management, giving you the ability to update text and images at any time.

Q: In what format should I supply words and photographs about my business for my new website?

A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. (Just putting the text in an e-mail works too!) If this is not possible, we can help get your information ready for use on the website.

Q: Will my website design be" Search Engine" friendly?

A: Our websites are created with search engines in mind and the website design is compliant with search engine guidelines.

Q: How to choose which web designer to design my website? Why choose Adroidea?

A: There are thousands of web designers - most advertise on the Internet trying to persuade you to place your website design in their hands. Choose a web design company that is straight forward in their pricing, and offers to explain any options and exactly what you are getting for your hard earned money. Adroidea will give you up-front pricing that is all inclusive. If you ask for additional services not covered in your quote or contract, we will provide you with pricing on those items before they are implemented.

Q: Are hidden costs associated with web design services?

A: No. We discuss with you your website requirements and then price accordingly and once you have signed a contract for your website design with us, that price is strictly adhered to. Any additional features you add after the contract is signed will be priced for you before adding to your contracted price.

Q: Do I need a database on my website?

A: This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be helpful to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain exactly how this will work. We can tailor your website design to suit your specific requirements.

Q: How do I update my website?

A: There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to you, although of course we will be glad to advise you which method will suit your needs. If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Adroidea to carry out these changes for you. We can provide an on-line content management system, CMSS®, where you can either update individual pages or particular sections of your website. e.g. company news, specials, inventory and calendars to name just a few!

Q: Am I tied into Adroidea for any site maintenance or updates once my website is designed?

A: No. Once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.

Q: Will everyone see my web site the same?

A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing.

Q: Do you guarantee that my site will always be available?

A: No web hosting service can guarantee 100% uptime. Adroidea Web Development does not host at this time. Your hosting will be done by a third party that specializes in this such as Brinkster or GoDaddy. Should the servers have any problems they do have the necessary backups in place to deal with this issue very quickly.

Q: Can I get e-mail with my website?

A: Yes you can have email and should you wish you can set-up several email addressed e.g.,,

Q: Can I see how many visitors I've had to my website?

A: Yes we can provide web tracking software (Google Analytics) which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

Q: Do I need to install any software?

A: No is the simple answer.

Q: Can I have an e-commerce system for my website?

A: Yes you can. Secure Servers (SSL) which use the latest encryption methods, or if you wish we can interface secure payments through companies like Paypal.

Q: When can I update my website content?

A: If the website we have designed for you includes our CMSS® system you can access your administration areas from anywhere and make updates instantly as frequently as you wish without any HTML skills. If your website is a smaller website and was designed without using this type of system, then we can update the website for you. Our charges are very reasonable.

Q: Is there any training provided with Professional Content Management System - CMSS®?

A: CMSS® is very easy to use. We run through the administration screens with you as needed when we design the site for you, and we are just a phone call away should you have any questions. CMSS® does not require any HTML knowledge. It's that easy!

Q: How much will a website cost me?

A: The cost of a web site varies depending on the site and complexity. If you give us a call we will be please to discuss your needs with you and provide you with a written quote, usually by the next day of business.

Q: How many pages can I have on my web site?

A: As many as you like! From a search engines point a view - The more the better!

Q: I already have a website and I need it updating, can you help me?

A: Yes, we would be happy to look at you existing website and give you a quote for updating it.

Q: Do you display any banners or pop-up ads on my website?

A: Absolutely not! - It's your website and you have total control over the content and who advertises on it. We do usually place a Site Designed by Adroidea link at the very bottom of your site. However, if you wish to have this removed from your site we will happily do so.

Q: What if I do not like the design?

A: If you do not like the design which we have suggested for you, we will discuss what type of design you would like to see and then provide another design for you to view. Our aim is to collaborate with you to design a website that you are completely happy with.